Service Management

Vuedata provides service management services to ensure your business maximizes revenue while minimizing downtime. Our strategists, architects, developers, and engineers have world-class skills in operations, process design, and large-scale project delivery.

Service management is a set of workflows and technologies that enables the development, delivery, and management of IT related services to be as efficient as possible. It aims to increase productivity, lower costs, and improve end-user satisfaction.

Our team has extensive experience in creating the strategy and plan for deployment, provide full scale deployment expertise and change management strategies that increase adoption of IT Operations management (ITOM), IT Service Management (ITSM), IT Business Management (ITBM), IT Asset Management (ITAM) and Human Resource Service Management (HRSM) modules.

Some of the services we deliver:

  1. Assessment of the current IT capabilities, services and processes.
  2. Audit and control for operations, security and governance practices to meet government and compliance requirements.
  3. Roadmap development & planning to accomplish your goals and objectives.
  4. Design, improve, implement and transform IT services and processes around international standards, best practices, and frameworks.
  5. Develop and deploy Disaster Recovery Plans and Business Continuity Plans.
  6. Build on Agile practices and continual improvement to meet requirements from customers and effectively respond to the changing environment.

EXPERTISE

ITSM

IT Service Management

ITOM

IT Operations Management

ITBM

IT Business Management

ITAM

IT Asset Management

DevOps
Security Operations
Governance, Risk and Compliance-GRC
HR Service Delivery
Customer Service Management
Field Service Management
Build Your Own Workflow Apps

WHAT WE OFFER

Consulting

Strategize, configure, develop & implement projects within Service management platforms & help you realize the maximum value of your investment

Implementation

Develop, configure & customize the application with best-in-class UX by enhancing native platform capabilities

Third-party integrations

Integrate with legacy systems, Open-Source systems, Intranets, Jira, Asana, Rally, SAP, SharePoint, BI tools & dashboards, and other third-party systems

Staffing

Hire from a pool of certified consultants and developers who have developed and implemented many complex Service Management Solutions. Our Experts can be hired for your short term as well as longer term projects on fixed cost, full-time, part-time & hourly hiring basis, to match your needs.

Support

Provide around-the-clock technical support while our testing experts help you maximize efficiency of your platform

SOLUTION PLATFORMS

ServiceNow logoA cloud computing and enterprise software provider based in Santa Clara, California, United Statesimage/svg+xml Jira Software-blue
Retail business solutions

Technology

Reaching new standards of customer experience and efficiency through true digital transformation

Retail business solutions

Retail

Enable happier customers, driving loyalty and repeat business by improving customer satisfaction.

Retail business solutions

Insurance

Service customers faster while eliminating legacy systems that hinder employee productivity.

Retail business solutions

Hospitality 

Create experiences that thrill customers by replacing old technology with modern digital workflows.

Retail business solutions

Manufacturing

Enable smart factories through digitization that yields greater insights powering efficiency and next-level visibility.

Office Locations

US – Seattle
11332, NE 122nd Way, Suite 100 Kirkland, WA 98034
+1 ‭425 968 2073‬
US – California
11020, Ventura Blvd, Unit E Studio City, CA 91604
+1 650 814 2339‬
India - Chennai
Dr. VSI Estate OMR Thiruvanmiyur, Chennai - 600041
+91 44 4858 3311
India - Bangalore
#39, 8th Main Road Vasanth Nagar, Bengaluru 560052
+91 80 61329999